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Account Administration
General Account Settings (7 articles)
Security (16 articles)
What security guarantees do you provide?
How to transfer account ownership?
How to access account security settings?
Where is my data physically stored?
How to set up regular backup of my account?
Can I download an archive of my account data?
Is data transmitted over the Internet encrypted?
Can I store files on my own server? How to connect FTP storage?
Can I upload only specific files to FTP?
Can I host a WS account on my own server? Is there a self-hosted version?
How to enable two-factor authentication? (2FA)
How to complete two-factor authentication? (2FA)
Can I activate backup and file storage at the same time?
Disabling two-factor authentication (2FA)
How to delete an account?
How do I set up IP address login restrictions?
Time and Costs (4 articles)
Workflows (14 articles)
How to access workflow (statuses) settings?
What does the "Workflows" section contain and what is it for?
What is the difference between "Task statuses" and "Project statuses"?
How to set a workflow as the default for new projects?
How to add a status to a workflow?
How to rename a workflow?
How to assign a workflow to a project from the account administration page?
Where to see how many projects a workflow is applied to and how to quickly find the needed project?
What are the workflow status categories and what do they mean?
How to drag a status between categories or change its position?
How to delete or edit a status in a workflow?
How to delete a workflow? What are the deletion restrictions?
How to create a new workflow?
How are project statuses configured and where are they displayed?
Labels (12 articles)
What is the "Labels" section for and what tabs does it contain?
How to access Labels settings?
What are "label groups" and what settings are available for them?
How to add a new label in Account Administration?
How to assign a label group to specific projects and remove the assignment?
What does the "Set by default" option do for a label group?
How does the "Single label" option work and when should it be enabled?
How to make labels internal and hide them from client teams?
How to drag labels between groups or reorder them within a group?
How does the order of labels in a group affect their display in tasks?
How to create a new label group?
How to delete a label or label group?
Billing and Plans (14 articles)
What payment methods are available?
How to navigate to payment and plan settings?
How is payment security ensured?
How to change the pricing plan?
Where to view the next payment date?
How soon after payment will the funds appear in my account balance?
Payment via Visa MasterCard is not going through
What to do when an account is frozen?
What happens if I don't pay for my account on time?
How to assign a person responsible for payment?
How to configure who receives financial notifications?
Where to view the payment history?
How to change quotas in the current plan?
Can I sign a service agreement with Worksection?
Migration (15 articles)
How to navigate to the import page?
Migration from Jira to Worksection
Migration from Asana to Worksection
Migration from Trello to Worksection
Migration from Wrike to Worksection
Migration from Basecamp to Worksection
Migration from Bitrix24 to Worksection
Migration from Planfix to Worksection
Migration from ClickUp to Worksection
Transferring data from one Worksection account to another
Exporting data for migration from Worksection
Migration from MS Project to Worksection
Migration to Worksection from other project management systems
Migration from Notion to Worksection
Migration from Megaplan to Worksection
Members (6 articles)
How do I change the display order of member lists?
What does the "Project leads can manage its members" option do?
What does the "Make my teams visible to each other" option change?
How do I allow guests to be invited to subtasks?
How do I allow the owner and administrators to read private tasks and comments?
How to navigate to the member administration page?