How to change the account domain?


Permissions

  • Owner
  • Account Administrator with the "Access to account settings" permission.
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The account address can be changed in "Administration" → "Settings" in the "Account address" block.

Steps to change the address

  1. Go to "Administration" → "Settings".
  2. In the "Account address" block, click "Update".
  3. If needed, select a different domain zone from the dropdown list (.org, .net, .com, .ua).
  4. Enter a new account name.
  5. Click "Apply".


What happens next

  • If the address is available — the system will log you out and redirect you to the login page at the new address.
  • If the address is taken — you will see an error message and can try a different option.

Please note!

Notify your colleagues about the address change in advance. For example:

  • create a task "on hold, without an assignee" in a project where all members are present;
  • or send a mailing with the new login address.