Account payment

Participant limit

The num­ber of users in the sys­tem is lim­it­ed. How many peo­ple can be in your account depends on your tar­iff plan.
The cost of using Work­sec­tion varies from $0 to $199 per month.

Basic — up to 20 active users
Busi­ness — up to 50 active users 
Pre­mi­um — up to 50 active users
Enter­prise — a tar­iff for large com­pa­nies. Con­tact us and we will for­mu­late a price for your num­ber of people. 

Detailed infor­ma­tion about the tar­iff plans and the func­tion­al­i­ty of each can be found on the Price page.

Note: restric­tions apply to active account mem­bers. You can also add an unlim­it­ed num­ber of peo­ple to Con­tacts. The num­ber of par­tic­i­pants with the Read­er role (access to view infor­ma­tion only) can be twice the num­ber of active participants.

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Payment methods

All avail­able pay­ment meth­ods are locat­ed in the account settings:

  1. pay­ment by Visa, Mas­ter­Card through the Fondy pro­cess­ing center
  2. pay­ment by bank transfer
  3. pay­ment via PayPal

If you can­not pay by any of the above meth­ods, please con­tact us and indi­cate your pre­ferred pay­ment method. We are always ready to meet you halfway ;-) 

Note: Pay­ment by bank trans­fer is pos­si­ble for legal enti­ties locat­ed in Ukraine and oth­er coun­tries. You can pay in UAH, USD or EUR. Non-cash pay­ments are accept­ed for a peri­od of 6 months or more. To pay, you need to sign a con­tract. We pro­vide the orig­i­nals of all nec­es­sary doc­u­ments (Kyiv).
Note: You also have the oppor­tu­ni­ty to pay for your account using bonus­es received as part of our affil­i­ate pro­gram. If you have any bonus­es, you can with­draw them in your Part­ner Area. Read more: With­draw­ing bonuses.
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Payment security

Our ser­vice is con­nect­ed to the Fondy secure elec­tron­ic pay­ment sys­tem, which allows you to pay for our ser­vices with any Visa and Mas­ter­Card cards issued by any for­eign banks. The sys­tem of secure elec­tron­ic pay­ments is based on the most advanced secu­ri­ty stan­dard – 3D Secure, which will ensure max­i­mum secu­ri­ty of your online payments.

3D Secure tech­nol­o­gy is part of the glob­al Visa Ver­i­fied by Visa” and Mas­ter­Card Mas­ter­Card­Se­cure­Code” pro­grams, which aim to pro­vide and ensure safe and reli­able meth­ods of pay­ment for goods and ser­vices on the glob­al Internet.

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How soon after payment will the money be credited to my account balance?

  • After deb­it­ing funds from a Visa or Mas­ter­Card card, the mon­ey will be cred­it­ed to your account bal­ance immediately.
  • When pay­ing via Pay­Pal, funds are cred­it­ed with­in 24 hours.
  • If you pay by bank trans­fer, the funds are cred­it­ed from the moment the mon­ey is received on our account.
Please note: If your mon­ey does not appear on your account bal­ance in a day after pay­ment, do not wor­ry and write to us. We will def­i­nite­ly find it and cred­it it!

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Payment via Visa MasterCard does not work

Per­haps your card is issued in one coun­try and you are try­ing to pay from anoth­er coun­try. In this case, the pro­cess­ing cen­ter may rec­og­nize this sit­u­a­tion as poten­tial­ly unsafe and block the pay­ment. If this hap­pens, you can pay through an alter­na­tive pay­ment sys­tem such as Pay­Pal.

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How to change the pricing plan?

Only the Account Own­er and the Account Admin­is­tra­tor can change the tar­iff plan.

To change the pay­ment plan, you need to go to Account set­tings — Pay­ment plan and, when you move the cur­sor over the plan, you will be offered to switch” to it.
After click­ing on the select­ed plan, you will be prompt­ed to con­firm your actions. After con­fir­ma­tion, you will be pro­vid­ed with a new pay­ment plan.

Note: Dur­ing the tri­al peri­od (which lasts 14 days from the date of account reg­is­tra­tion), you can switch to any pay­ment plan with­out any restrictions.

Atten­tion: When you upgrade to a plan with less func­tion­al­i­ty, make sure that the num­ber of projects and files you have meets the quo­ta of the cho­sen plan. Oth­er­wise, you will need to archive some projects, as well as down­load and delete some files that exceed the quo­ta of the new plan.

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By what date is the account payment due?

To view the date of pay­ment for your account, go to the Account set­tings - Pay­ment plan
In this sec­tion, on the right side, you will see the
Pay­ment plan” block. In the Next pay­ment” field, you will see the date of pay­ment. If for some rea­son you can’t pay for your account right now, you can take 7‑day defer­ral
View the entire pay­ment his­to­ry in the Pay­ment archive”.
A noti­fi­ca­tion will appear in your account 7 days before the pay­ment is due.

You will receive an email 5 days before the pay­ment date. 

Note: only the account own­er and the account admin­is­tra­tor with the rights Access to account set­up and pay­ment” can see and receive the noti­fi­ca­tion by email.

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