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How to set up hourly tracking in Worksection — instruction

We have already talked about how to increase the mar­gins of a ser­vice busi­ness by imple­ment­ing time track­ing. Today, we will show you in detail how to set up hourly billing in Worksection.

Gen­er­al Account Settings

To start work­ing with hourly billing in Work­sec­tion, enable time and finan­cial track­ing in the account set­tings. For this, go to the account edit­ing menu.


Time Track­ing and Timer

Enable the Time Track­ing fea­ture to plan and track work­ing hours for projects or tasks. 


Addi­tion­al time track­ing set­tings allow:
  • To show guests the planned time expenses.
  • To set inde­pen­dent time track­ing for tasks and sub­tasks:

    ✅ Fea­ture enabled — expens­es for tasks and sub­tasks are col­lect­ed sep­a­rate­ly;

    ❌ Fea­ture dis­abled — all expens­es from sub­tasks are auto­mat­i­cal­ly col­lect­ed and dis­played in the main task.
  • To pro­hib­it the dele­tion of tasks that already have expens­es added.
When the timer is acti­vat­ed, the fol­low­ing options become available:
  • Time round­ing to set the min­i­mum dura­tion of a ses­sion, for exam­ple, 5 minutes.
  • Auto­mat­ic timer shut off dur­ing non-work­ing hours. This is con­ve­nient if the execu­tor for­gets to stop it at the end of the day.

Finan­cial Track­ing and Hourly Rates

Enable Finan­cial Track­ing to view expens­es in terms of both time and mon­ey. You will also have the abil­i­ty to set hourly rates. 


Here you can configure:
  • Account cur­ren­cy.
  • User access to finan­cial expens­es. If this fea­ture is turned off, users can only enter time in tasks.
Impor­tant! Only the Own­er and Admin­is­tra­tors of the account have access to finan­cial data. Clients do not see this information.
Hourly rate fea­ture allows you to set a sin­gle hourly rate for all employ­ees when they use the timer.


To set an indi­vid­ual rate for a spe­cif­ic employ­ee, go to the Peo­ple page. Next, select the user card and click the Rates but­ton in the top menu bar. Enter the employ­ee’s hourly rate and click the Apply.



You can also select mul­ti­ple par­tic­i­pants at once to edit the rate in bulk. 

Check­list of Settings:


Project Set­tings for Hourly Billing

Set Planned expens­es in hours and mon­ey to com­pare them with actu­al indi­ca­tors. This will help under­stand whether you are esti­mat­ing hours for the project cor­rect­ly and keep the used resources under control.


We remind you, that planned expens­es are not avail­able to client teams.
You can also set addi­tion­al Restric­tions on the project regard­ing expenses:


  • Pro­hib­it clos­ing a task with­out record­ed expenses.
  • Lim­it the pos­si­bil­i­ty of enter­ing expens­es not on the cur­rent day.
  • Pro­hib­it man­u­al entry of work­ing hours.

Time Track­ing

Time track­ing in Work­sec­tion is divid­ed into three main actions: 
  • Auto­mat­ic entry of hours; 
  • Man­u­al entry of hours; 
  • Adjust­ment of entered time.

1️⃣Auto­mat­ic Entry of Work­ing Hours

You can enter time sim­ply by start­ing the timer. This can be done in three ways:

  1. From the task view window:
  2. From the task list in the top menu bar:

  3. On the Task page:


After start­ing, the timer will be dis­played at the top of the screen. By click­ing on it, the employ­ee can stop the timer and add a comment. 


After stop­ping the timer, the data is auto­mat­i­cal­ly saved in the task. 

2️⃣Man­u­al Entry of Work­ing Hours

If the timer was for­got­ten to be start­ed, but work was done, you can use man­u­al entry of work­ing hours. For this, in the task view win­dow, click the Enter Expens­es. 

In the new win­dow, you can man­u­al­ly enter expens­es for the task, write what was done, and save the changes.

3️⃣Adjust­ing Entered Time 

If the time was entered incor­rect­ly or you for­got to turn off the timer, you can edit the ses­sion. Cor­rec­tions can be made by click­ing on Task Expens­es.

In the new win­dow, the execu­tor can adjust the num­ber of hours spent on the task, edit the com­ment, date, or even delete the session. 


Only the per­son who entered the time or an admin­is­tra­tor with the appro­pri­ate rights can do this. It is also pos­si­ble to pro­hib­it the execu­tor from adjust­ing time by restrict­ing man­u­al entry of hours in the project settings. 

Work­ing with Reports

In Work­sec­tion, there are four types of reports:
  1. Gen­er­al Report shows all infor­ma­tion about the time entered by the team in var­i­ous projects.

  2. Project Report dis­plays the amount of time tracked in spe­cif­ic projects.

  3. Peo­ple Report shows the amount of time entered by employees.

  4. Detailed Report shows how much time has been entered into the project, includ­ing spe­cif­ic tasks and their executors.

Exam­ple of Using Reports in Hourly Billing Work

Reports in Work­sec­tion are need­ed to understand:
  • How much time does my team spend on projects per month?
  • Who exact­ly and how much has entered time into projects? 
We have select­ed the main met­rics for the exam­ple, but you can also con­fig­ure the data using fil­ters accord­ing to your request.

How to Find Out How Much Time the Team Tracked

To ana­lyze the per­for­mance of the team, open the Peo­ple Report and set the desired time frame. After con­fig­ur­ing the fil­ter, the sys­tem will auto­mat­i­cal­ly gen­er­ate a table with the data regard­ing employ­ees’ entered expenses.


For detailed analy­sis of where and how much time was tracked by sub­or­di­nates, click on the total hours. You will get a Detailed Report that shows the time tracked by a spe­cif­ic work­er in all projects and tasks of the account.


How to Find Out the Num­ber of Hours the Com­pa­ny Spent on the Project

To find out how many hours have been entered into a spe­cif­ic project, open the Project Report and select the nec­es­sary period. 


For deep­er analy­sis, click on the total tracked hours and review the activ­i­ty of per­form­ers in the tasks of a spe­cif­ic project using the Detailed Report. 


Data Export

If a report needs to be sent to a client or saved for fur­ther analy­sis, you can use the export func­tion in CSV or XLS for­mats. To do this, click on the three dots in the upper right cor­ner of the Reports page and select Export.


Addi­tion­al­ly, using the API Work­sec­tion, you can cre­ate your own cus­tom reports, like our clients do. Or syn­chro­nize Work­sec­tion with Google Sheets to offload data into tables for fur­ther manipulation.

In Sum­ma­ry

To help you quick­ly set up hourly track­ing in Work­sec­tion, we have pre­pared a con­ve­nient check­list. It cov­ers all the main steps:

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