About us:
- Digital agency
- 120 employees
- More than 13 years in the market
- More than 6 years with Worksection
- Clients: Toshiba, PepsiCo, Freshline, Prostor, Morosha and others.
ArtJoker has been in the market since 2006. We develop and promote e‑commerce businesses. Our clients are companies such as Mitsui Group, PepsiCo, namely such brands as Toshiba, Pepsi, as well as Freshline, Prostor etc.
How did you start using Worksection?
Before Worksection, we wrote tasks on paper. In the morning, we’d put a sheet of tasks on each employee’s desk, and in the evening we’d collect them with the reports filled in. It was a wild but, at the same time, romantic era.
As the number of projects grew, the work slowed down. Reports and replies kept getting lost. A communication gap opened up within the teams. The sheer number of connections turned teamwork into chaos.
Since then, all tasks within projects have been controlled through Worksection. Each employee knows what they need to do and what work they’ve already completed.
This is our first and only task-tracking tool. Worksection is our home base, where we plan development processes and run marketing tasks.
How is Worksection useful for you?
- We work with clients
Our job is to help the client promote and sell their products. It’s important — especially in digital — to be able to read what the client wants and to speak the same language as them. Optimizing workflows and client relationships is essential for the efficiency and quality of what we create.
In Worksection, it’s simple: you create a project and, in a couple of clicks, add the client’s account to it. This lets the client take part in the workflow: track the project’s progress, assign new tasks, and receive reports.
- We track time
A key feature of Worksection is its built-in work-time tracker. It’s important for us to understand how much time a project takes. The timer and reports provide detailed statistics, which is handy when calculating a project’s margin.
- We send reports
We update some clients on completed work through Worksection. There’s nothing complicated about it: employees record what was done when they close a task, and the people responsible fill in the project report. Clients see this information inside Worksection.
For more complex reporting, we’ve integrated 1C. Reports are exported from WS to 1C and recalculated there.
Reports can be exported to an Excel spreadsheet
Hot tasks. Too many overdue ones?
As the company grew, there were more and more overdue tasks. Clearly, most of them had simply lost their relevance. Some tasks aren’t high-priority. And sometimes employees simply forget to close a task.
To keep overdue tasks to a minimum, we always use task priorities and deadlines. Some tasks call for a quick response and no-delay execution.
On top of that, we built a simple feature — a script for our chat messenger — and integrated it with Worksection. Over time, we taught the bot to tell apart the tasks we set and the ones we receive. Now, every Friday morning, it reminds us to check and close the “hot” tasks.
We keep things in order
Smart project organization affects the team’s productivity. To minimize errors in communication, we need a tool to enable all participants to track, update and share statuses and reports in real time. Digital studios handle huge volumes of digital data. A single space for managing all project information lets you store and securely share data with employees and clients.
Nowadays it’s hard to imagine a company not using a PM system to run its projects. For us, Worksection is the tool that lets us bring order to a project and to our communication.