Nova Poshta: with Worksection we can keep our finger on the pulse.

Nova Posh­ta — a Ukrain­ian com­pa­ny found­ed in 2001, which has become a leader in the deliv­ery mar­ket and a dri­ver of its devel­op­ment in 16 years. The com­pa­ny’s net­work con­sists of more than 2300 branch­es across Ukraine.

For any large com­pa­ny, it is very impor­tant to man­age inter­nal com­mu­ni­ca­tion effec­tive­ly. This is espe­cial­ly dif­fi­cult when there are many depart­ments and employ­ees in the com­pa­ny. It is often chal­leng­ing for a man­ag­er and a super­vi­sor to simul­ta­ne­ous­ly con­trol every­thing in projects and tasks. Mon­i­tor­ing takes a lot of time, coor­di­na­tion slows down work, which affects results and morale. To fix this, Artem’s team was look­ing for a con­ve­nient PM service.

For a long time, our com­pa­ny did not have any tool for man­ag­ing all tasks that would allow them to be dis­trib­uted, tracked, and con­trolled. And most impor­tant­ly, that this could be done online, even out­side of work­ing hours.

To achieve this goal, we start­ed using Work­sec­tion in the mar­ket­ing depart­ment and imme­di­ate­ly real­ized that this was exact­ly what we need­ed. Before that, Nova Posh­ta’s mar­keters used many dif­fer­ent tools, but as prac­tice showed, it was hard for peo­ple to under­stand and adapt to them. There were too many unnec­es­sary ele­ments that dis­tract­ed from work and some­times even hin­dered and com­pli­cat­ed it.

At first, we imple­ment­ed WS with­in one depart­ment. And it sig­nif­i­cant­ly sim­pli­fied the report­ing process, putting an end to XLS files and all the paper­work that was only hin­der­ing the work. We were able to track and under­stand which tasks con­sumed the most time. This way we effec­tive­ly dis­trib­uted tasks among employ­ees and con­se­quent­ly increased pro­duc­tiv­i­ty, effi­cien­cy, and most impor­tant­ly, we were able to con­sis­tent­ly achieve good results.

Then oth­er depart­ments start­ed to con­nect as well. Today, the ser­vice is so inte­grat­ed into the com­pa­ny that we con­duct all work online, cre­ate large projects not only with­in one depart­ment, and can no longer imag­ine our work and com­mu­ni­ca­tion with­out Worksection.

Any large com­pa­ny needs a good assis­tant in com­mu­ni­ca­tion and time man­age­ment. Today, it is Work­sec­tion that helps Nova Posh­ta 100%.