Nova Post: with Worksection we can keep our finger on the pulse.

Nova Post is a Ukrain­ian com­pa­ny found­ed in 2001 that, in just 16 years, has become a leader in the deliv­ery mar­ket and a dri­ver of its growth. The com­pa­ny’s net­work con­sists of more than 2300 branch­es across Ukraine.

For any large com­pa­ny, it’s very impor­tant to man­age inter­nal com­mu­ni­ca­tion effec­tive­ly. This is espe­cial­ly dif­fi­cult when the com­pa­ny has many depart­ments and employ­ees. It’s often hard for a man­ag­er or a super­vi­sor to keep track of every­thing across projects and tasks at once. Mon­i­tor­ing takes a lot of time, and coor­di­na­tion slows down work, which affects results and morale. To fix this, Artem’s team went look­ing for a con­ve­nient PM service.

For a long time, our com­pa­ny did not have a sin­gle tool for man­ag­ing all our tasks — one that would let us dis­trib­ute, track, and mon­i­tor them. And most impor­tant­ly one that could be used online, even out­side work­ing hours.

To reach that goal, we start­ed using Work­sec­tion in the mar­ket­ing depart­ment and imme­di­ate­ly real­ized that this was exact­ly what we need­ed. Before that, Nova Post’s mar­keters had used many dif­fer­ent tools, but as it turned out, it was hard for peo­ple found them hard to under­stand and adapt to. There were too many unnec­es­sary ele­ments that dis­tract­ed from work and some­times even hin­dered and com­pli­cat­ed it.

At first, we imple­ment­ed WS with­in one depart­ment. And it sig­nif­i­cant­ly sim­pli­fied the report­ing process, putting an end to XLS files and all the paper­work that was only hin­der­ing the work. We were able to track and under­stand which tasks were eat­ing up the most time. That let us dis­trib­ute tasks among employ­ees sen­si­bly and, as a result, boost pro­duc­tiv­i­ty and effi­cien­cy — and, most impor­tant­ly, achieve good results consistently.

Then oth­er depart­ments start­ed com­ing on board. Today, the ser­vice is so inte­grat­ed into the com­pa­ny that we run absolute­ly all of our work online, build large projects that span more than one depart­ment, and can no longer imag­ine our work and com­mu­ni­ca­tion with­out Worksection.

Any large com­pa­ny needs a good assis­tant in com­mu­ni­ca­tion and time man­age­ment. Today, it is Work­sec­tion that helps Nova Post 100%.