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Comparison: Bitrix24 vs Worksection
  •     •   4 min read
Project Management

Comparison: Bitrix24 vs Worksection

Due to the full-scale war against Ukraine ini­ti­at­ed by the Russ­ian Fed­er­a­tion on Feb­ru­ary 24, 2022, com­pa­nies in Ukraine and around the world are mas­sive­ly aban­don­ing Russ­ian-made ser­vices and prod­ucts. Project man­age­ment sys­tems and CRM sys­tems are no exception.

One of the most pop­u­lar CRM sys­tems and task man­agers pre­vi­ous­ly used in Ukraine is the Russ­ian Bitrix24. Recent­ly, our sup­port ser­vice has been receiv­ing fre­quent ques­tions about which ser­vice can replace Bitrix and whether our sys­tem can serve as an alter­na­tive to Bitrix24. We have ana­lyzed oth­er Bitrix24 alter­na­tives in this article.

In this arti­cle, we com­pared the capa­bil­i­ties of Work­sec­tion and Bitrix24 for project and task man­age­ment, time track­ing, and orga­niz­ing col­lab­o­ra­tive work, specif­i­cal­ly their fea­tures, func­tions, and usage costs, to sim­pli­fy the process of quick­ly and com­fort­ably tran­si­tion­ing from one sys­tem to anoth­er for you.

Brief Overview of the Platforms

Bitrix24 — One of the for­mer lead­ers in Ukraine and the CIS in the busi­ness man­age­ment tools mar­ket, a mul­ti-task­ing sys­tem for client work, project man­age­ment, and a CMS for cre­at­ing and pro­mot­ing your own website.
Due to the huge num­ber of avail­able tools, employ­ees usu­al­ly need more time to get used to the inter­face. Most func­tions are like­ly not to be used. The func­tion­al­i­ty also requires addi­tion­al cus­tomiza­tion to meet the com­pa­ny’s needs, which means addi­tion­al imple­men­ta­tion and sup­port costs.

Work­sec­tion — A project man­age­ment ser­vice devel­oped by a Ukrain­ian team. The ser­vice can be eas­i­ly and quick­ly imple­ment­ed, and it is sim­ple to man­age projects of var­i­ous com­plex­i­ties and for any busi­ness pro­file. Work­sec­tion is suit­able for com­pa­nies that need a uni­fied plat­form for project plan­ning and client work.

Dur­ing wartime, our com­pa­ny pro­vides free access to the ser­vice for all vol­un­teer orga­ni­za­tions and human­i­tar­i­an teams that need a sys­tem to coor­di­nate actions.

Work­sec­tion is suit­able for com­pa­nies that need a com­pre­hen­sive tool for client work and project planning.

Bitrix24 vs. Worksection

Bitrix24

Work­sec­tion

Pros:

  • A large num­ber of var­i­ous tools
    for all com­pa­ny needs, includ­ing
    a Con­tact Cen­ter and a web­site builder.
  • Built-in CRM.
  • A large num­ber of integrations.
  • Online and desk­top ver­sions of the system.
  • Afford­able price.

Cons:

  • Data cen­ter, servers, and devel­op­ment team are locat­ed in Russia.
  • The func­tion­al­i­ty is often over­loaded with details and settings.
  • It may require long-term imple­men­ta­tion and employ­ee training.
  • Numer­ous user com­plaints about tech­ni­cal sup­port, accord­ing to the start­pack website.

Pros:

  • Sim­ple project management.
  • Intel­li­gent Project Dashboard.
  • Gantt Chart, Time Track­er, and Kanban.
  • Task pri­or­i­ties and labels.
  • Fast sup­port in mul­ti­ple languages.
  • Ukrain­ian devel­op­ment with servers in Europe and Ukraine.

Cons:

  • No full-fledged CRM system.
  • Out­dat­ed mobile app.
  • Lim­it­ed num­ber of integrations.

Inter­face


Work­sec­tion

Paid plans from 5 users.
$2.5 per user.

Bitrix24

Paid plans from 14 users.
$2 per user.
Task Man­age­ment
+
+
Gantt Chart
+
+
Android and iOS Apps
+
+
Google Ser­vices Integration
+
+
Kan­ban
+
+
Reminders and Timer
+
—
Cost and Expense Accounting
+
—
Guest Users
+
—
CRM
—
+

Sim­plic­i­ty and Features

  • Bitrix24 is a glob­al cor­po­rate sys­tem. At first glance, every­thing might seem sim­ple. How­ev­er, if you try to imple­ment the sys­tem in your com­pa­ny, you may encounter problems.
Bitrix24 users on Start­pack (an infor­ma­tion resource in Rus­sia) note poor reli­a­bil­i­ty and incon­ve­nience of func­tion­al­i­ty: “Basic menu ‘change direc­tion’ of deals dis­ap­pears in half of the employ­ees. And this is with­in one depart­ment with full rights.”

  • Work­sec­tion is avail­able in a web brows­er or smart­phone app. The easy-to-learn inter­face allows any employ­ee to stay on top of the work process, get the nec­es­sary infor­ma­tion about project devel­op­ment and assigned tasks.
With the basic Work­sec­tion plan, your team gets access to busi­ness man­age­ment tools, work time orga­ni­za­tion, com­mu­ni­ca­tion, extend­ed report­ing, and resource expen­di­ture analy­sis tools.

Tasks and Projects

  • Bitrix24 con­tains func­tion­al­i­ty for man­ag­ing busi­ness­es of var­i­ous cat­e­gories. It’s a mul­ti-task­ing sys­tem for client work, project man­age­ment, and CMS for cre­at­ing and pro­mot­ing your own web­site. Bitrix24 includes many fea­tures, and its inter­face is over­loaded with capa­bil­i­ties that are not direct­ly relat­ed to project management.
Work­sec­tion is suit­able for teams that need a sim­ple tool that can be cus­tomized to their process­es. For quick project sta­tus analy­sis, the sys­tem has intro­duced a new func­tion­al­i­ty — Project Dash­board. The sec­tion includes sev­er­al indi­ca­tors that allow you to com­pre­hen­sive­ly con­trol the progress of the project, ana­lyze team involve­ment, account for time and finan­cial expen­di­tures, and gath­er quick sta­tis­tics for team meetings.

Bitrix24 is designed for com­pre­hen­sive busi­ness ser­vic­ing. It’s a bulky and com­plex por­tal that, when used, con­fronts you with a vast num­ber of capa­bil­i­ties, many of which you won’t need. This can be a prob­lem for your employ­ees who want to use a sim­pler tool.

  • Work­sec­tion is an online ser­vice for plan­ning and con­trol­ling projects that works quick­ly, reli­ably, and with excel­lent tech­ni­cal sup­port. Con­ve­nient­ly, when switch­ing to Work­sec­tion from anoth­er task man­ag­er, all your projects, tasks, and attached files can be auto­mat­i­cal­ly imported.
We hope this arti­cle was use­ful to you and helped deter­mine whether Work­sec­tion is suit­able for your team’s work, con­sid­er­ing its specifics and main needs.
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