Tasks and communication

My tasks

Your full list of tasks is avail­able in the left side­bar under the My tasks:



Creating tasks

Tasks in Work­sec­tion can be orga­nized into three lev­els: a task, a lev­el 1 sub­task, and a lev­el 2 sub­task. They can also include check­lists for small­er action items. Every task has built-in com­ments for exchang­ing mes­sages, files, and links with oth­er team members.


An employ­ee with the User role must first be invit­ed to a project before they can cre­ate tasks for them­selves or others.


To add a new task, click the “+” but­ton and select Add task:



In the new win­dow, fill in the fol­low­ing fields:



1 Enter the task title

When cre­at­ing a task, we rec­om­mend fol­low­ing the five SMART principles.


Tip We rec­om­mend using one con­sis­tent nam­ing approach for projects and tasks, so that any man­ag­er or team mem­ber can quick­ly under­stand a new project.


2 Choose the assignee

A task can only have one assignee. If sev­er­al peo­ple need to be respon­si­ble, split the work into sub­tasks and assign the right per­son to each of them.


3 Set the dates

A task can have the fol­low­ing sched­ul­ing options:

- No date: the task has no defined start or end date;
- Dead­line only: for exam­ple, due by Fri­day, Feb­ru­ary 13;
- Start and end dates: for exam­ple, start­ing on the 23rd and end­ing on the 27th;

You can also set up task recur­rence: for exam­ple, Month­ly report every Fri­day of the new month.”


4 Set the task pri­or­i­ty

You can choose a pri­or­i­ty from 1 to 10, where 10 is the high­est. There is also a zero pri­or­i­ty, which appears as a pause.


5 Add a task status


Sta­tus­es help orga­nize work and track progress. Use them to quick­ly see which tasks are in progress, need review, or have already been com­plet­ed. This is espe­cial­ly use­ful when you are work­ing with a large num­ber of tasks.


6 Add task tags


Tags give you anoth­er way to struc­ture tasks and quick­ly find the infor­ma­tion you need. You can cre­ate your own tags for the account based on your team’s needs. You can also see how our cus­tomers use tags for time track­ing in our blog.


7 Esti­mate

At the begin­ning, you can skip this field. It is used for the planned time and finan­cial effort for the task.


8 Describe the task

In this field, you can add a task descrip­tion (wiki), any use­ful infor­ma­tion for every­one involved, and any nec­es­sary files or documents.


9 Sub­scribe project par­tic­i­pants to the task

The peo­ple you sub­scribe to the task will receive noti­fi­ca­tions about cer­tain actions, such as a due date change or a new com­ment. We rec­om­mend sub­scrib­ing only those who are actu­al­ly involved in the work.


10 Restrict vis­i­bil­i­ty if need­ed

Using the pri­va­cy set­tings, you can make a task vis­i­ble only to select­ed peo­ple. For exam­ple, this allows you to hide a task from a client. By default, the entire project team can see all project tasks.


If you need to add sev­er­al tasks at once, use multi-add.



You can copy task titles from an Excel table and paste them into this field, or import tasks direct­ly from an Excel file togeth­er with dates, descrip­tions, and oth­er details.


Tip Make the top-lev­el task some­thing that clear­ly moves the whole project for­ward. Small­er and inter­me­di­ate steps are bet­ter cre­at­ed as sub­tasks or checklists.



Task lists

A project filled with tasks may look like this:



1 project page panel

2 filter panel

3 search

4 page content settings. Here you can choose which task information columns to display and which to hide.


Available task columns:

  • Task name - displays the task title and includes a control for collapsing or expanding the list of subtasks
  • Status
  • Priority
  • Activity - shows when the most recent action was taken in the task
  • Created on
  • Author
  • Checklist - shows a progress indicator based on completed checklist items and the ratio of completed to open items
  • Assignee
  • Labels
  • Due date
  • Time - shows logged time and how it compares to the planned time for the task
  • Costs - shows logged financial costs and how they compare to the planned costs for the task
  • Time estimate 
  • Cost estimate 
  • Completion date
  • Starred - shows whether the task has been added to favorites
  • Parent task - displays the name of the parent task
  • Subtasks - shows a progress indicator based on the number of open and completed subtasks
  • Reactions - displays the emoji reactions left on the task

Note All columns except Task name can be hidden or collapsed. You can also change their width, reorder them, and pin them in place. Column settings are customized individually for each project and each employee.


Worksection includes a variety of built-in filters to help you work more efficiently, and you can also create your own. For example, you can filter all high-priority tasks with the “For review” tag, then save that list to your bookmarks or as a separate project page for quick access.


Like any list in Worksection, it can be exported to Excel:



Note When you are inside a project, you only see that project’s tasks and participants. To view tasks across the entire account, use the Task list button and the different Kanban views in the left sidebar.


You can also switch to the Kanban by People task view, for example:



In the ​“Kan­ban by Peo­ple” view, each per­son has their own col­umn with assigned tasks. This page shows all tasks assigned to your employees.

Here you can also fil­ter tasks by sta­tus or label, or review an employee’s work­load, for exam­ple over a week, by set­ting the appro­pri­ate val­ue in the ​“Due date” fil­ter. You can also drag a task from one project par­tic­i­pant col­umn to another.



Task communication and chats

Fast, centralized communication helps teams move work forward more quickly, share updates right away, and keep everything in one place.


In Worksection, every task includes built-in comments that let you:

  • exchange messages;
  • attach files and links;
  • mention colleagues directly;
  • react to messages with emoji.


Tip Use task comments for discussions directly related to a specific task, such as clarifying requirements, sharing status updates, discussing files, decisions, and progress.


Once you post a comment, a notification will be sent to the task author, the assignee, and everyone subscribed to the task.


When discussing a task, there are many situations where a short response is enough: “I like it”, “Done, please review”, “Got it”, or simply “OK”. Reactions make this easy.



Worksection also includes chats. You can create private, group, and project chats to discuss any topics you need.



Tip Use chats for quick communication, general discussions, questions outside specific tasks, or team coordination.

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