Tasks and communication

Tasks

Tasks in Work­sec­tion can be orga­nized into three lev­els (task, lev­el 1 sub­task, lev­el 2 sub­task) and may also include check­lists for small­er action items. Every task has built-in com­ments for exchang­ing mes­sages, files, and links between team members.


Once a project is cre­at­ed, it needs to be filled with tasks. Add a new task by click­ing the “+” but­ton and select­ing Add task”:



In the next win­dow, fill in the fol­low­ing fields:


1 Enter the task title

When cre­at­ing a task, we rec­om­mend using the 5 SMART principles.


Tip We rec­om­mend nam­ing projects and tasks accord­ing to one con­sis­tent prin­ci­ple, so any man­ag­er or employ­ee can quick­ly under­stand a new project.


2 Select the assignee

A task can only have one assignee. If you need sev­er­al respon­si­ble peo­ple, break the work down into sub­tasks and assign the appro­pri­ate per­son to each one.


3 Set due dates

A task can have the fol­low­ing sched­ul­ing options:

- No date: the task has no defined start or end date;
- Dead­line only: for exam­ple, due by Fri­day, Feb­ru­ary 13;
- Start and fin­ish dates: for exam­ple, start­ing on the 23rd and end­ing on the 27th;

You can also add task repeat: for exam­ple, Month­ly report every Fri­day of the new month.”


4 Set the task pri­or­i­ty

In the sys­tem, you can choose a pri­or­i­ty from 1 to 10, where 10 is the high­est. There is also a zero pri­or­i­ty, dis­played as a pause.


5 Add the task status


Sta­tus­es help orga­nize work and track task progress. Use sta­tus­es to quick­ly see which tasks are in progress, need review, or are already com­plet­ed. This is espe­cial­ly use­ful when work­ing with a large num­ber of tasks.


6 Add task labels


Labels help struc­ture tasks fur­ther and make it eas­i­er to find the right infor­ma­tion. You can cre­ate your own labels for your account based on your team’s needs. You can also see how our clients use labels for time track­ing in our blog.


7 Esti­mate

At the begin­ning, you can skip this field. It is a gen­er­al plan for the expect­ed time and costs of the task.


8 Describe the task

In this field, you can add a task descrip­tion (wiki), any use­ful infor­ma­tion for all par­tic­i­pants, as well as the nec­es­sary files and documents.


9 Sub­scribe project mem­bers to the task

The mem­bers you sub­scribe to this task will receive noti­fi­ca­tions about cer­tain actions in the task, such as date changes or new com­ments. We rec­om­mend sub­scrib­ing only those who are actu­al­ly involved in the work.


10 Restrict vis­i­bil­i­ty if need­ed

Using the pri­va­cy block, you can make a task vis­i­ble only to spe­cif­ic peo­ple. For exam­ple, you can hide a task from a client. By default, all project tasks are vis­i­ble to the entire project team.


If you need to add sev­er­al tasks at once, use multi-add:



You can copy task titles from an Excel table and paste them into this field, or ful­ly import tasks with dates, descrip­tions, and oth­er infor­ma­tion direct­ly from an Excel file.


Tip Make the top-lev­el task some­thing that def­i­nite­ly brings you clos­er to com­plet­ing the whole project. All small­er and inter­me­di­ate steps should be cre­at­ed as sub­tasks or checklists.



Task lists

A project filled with tasks may look like this:


1 project page panel
2 fil­ter panel
3 search
4 page con­tent set­tings. Here you can choose which task infor­ma­tion columns to dis­play and which to hide.

Task col­umn types:
  • Name: dis­plays the task title and also con­tains an addi­tion­al sec­tion for col­laps­ing or expand­ing the sub­task list
  • Sta­tus
  • Pri­or­i­ty
  • Activ­i­ty: dis­plays infor­ma­tion about the time of the last action in the task
  • Cre­at­ed on
  • Author
  • Check­list: con­tains a progress indi­ca­tor based on com­plet­ed check­list items and shows the ratio of com­plet­ed to open items
  • Assignee
  • Labels
  • Due date
  • Time: dis­plays logged time and its ratio to the planned time for the task
  • Costs: dis­plays logged finan­cial costs and their ratio to the planned costs for the task
  • Time esti­mate
  • Cost esti­mate
  • Com­ple­tion date
  • Starred: a col­umn show­ing whether the task has been added to favorites using a star
  • Par­ent task: dis­plays the title of the par­ent task
  • Sub­tasks: dis­plays a progress indi­ca­tor show­ing the ratio of open to com­plet­ed subtasks
  • Reac­tions: dis­plays a list of emo­ji reac­tions left on the task

Note All columns except Name” can be hid­den or col­lapsed. You can also change their width and posi­tion rel­a­tive to oth­er columns, and pin their posi­tion. Col­umn set­tings are indi­vid­ual for each project and each employee.

The sys­tem includes a vari­ety of built-in fil­ters to sup­port your day-to-day work. You can also cre­ate cus­tom fil­ters if need­ed. For exam­ple, you can fil­ter tasks with high pri­or­i­ty and the For Review” label, then save the results to your book­marks or as a sep­a­rate project page for quick access..

Like any list in Work­sec­tion, it can be export­ed to Excel:


Note When you are inside a project, you see only the tasks and par­tic­i­pants of that project. To view tasks on the account lev­el, use the Task list” but­ton and the dif­fer­ent Kan­ban” views in the left sidebar.

You can also switch to the Kan­ban by peo­ple” task list, for example:


In the Kan­ban by Peo­ple” view, each per­son has their own col­umn with assigned tasks. This page shows all tasks assigned to your employees.

Here you can also fil­ter tasks by sta­tus or label, or review an employee’s work­load, for exam­ple over a week, by set­ting the appro­pri­ate val­ue in the Due date” fil­ter. You can also drag a task from one project par­tic­i­pant col­umn to another.


Task communication and chats

Fast information sharing and communication help speed up work, quickly deliver updates to the team, and keep everything in one place.


In Worksection, every task includes built-in comments that allow you to:

  • exchange messages;
  • add the necessary files and links;
  • address colleagues directly;
  • leave reactions to messages.


Tip Use task comments for discussions directly related to a specific task: clarifying requirements, status updates, files, decisions, and progress.


After you post a comment, a notification will be sent to the task author, the assignee, and all task followers.


When communicating within a task, there are often situations where a short response is enough: “I like it”, “Done, please review”, “Yep, I checked it”, or simply “Ok”. This is easy to do using reactions (emoji):



Worksection also includes chats. Create private, group, or project chats and discuss any topics you need:



Tip Use chats for quick communication, general discussions, questions outside specific tasks, or team coordination.

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